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Health Center Essentials

Health Center Governance

CMA2 - Optimize Your Operational Site Visit: How the Process of Becoming Continuously Compliant Leads to Operational Excellence

Monday, August 26, 2024
1:30 PM – 2:45 PM ET
Location: International North
CPE:1.5
CME: 1.25
CE: 1.0
CEU: 1.25
To become an employer, provider, and partner of choice, all Health Centers must take the first step of being fully compliant with HRSA Program Requirements. In fact, HRSA’s “Advancing Health Center Excellence Framework” – with seven performance domains and four levels of maturity – stresses the importance of health centers being continuously “compliance driven” as the foundation of their journey towards operational excellence.

Join this interactive session to learn and discuss the process of preparing for your Operational Site Visit (OSV), common compliance pain points, and tips and strategies for creating a culture of continuous compliance. Session faculty will include staff from NACHC, HRSA’s Office of Health Center Program Compliance and Monitoring (OHPCM), a current OSV reviewer, and a leader from a Health Center that recently went through an OSV. Join this session if your health center has an OSV planned for the end of 2024 or in 2025.

Learning Objectives:

  • Describe HRSA’s current and potential future approach to assessing compliance with Health Center Program requirements;
  • Highlight the perspective of a Health Center leader and OSV Reviewer with respect to preparing and conducting the OSV;
  • Provide practical tips and strategies for creating a culture of continuous compliance.